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FAQs
We ship across Canada. Orders are processed within 1–3 business days. Typical delivery time is 5–9 business days, depending on your province. Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number.
We’re Here for You
Our dedicated support team is here for you 7 days a week. You can always expect a friendly and helpful response within 24 hours. Whether you have a question about your order, sizing, or our collections — don’t hesitate to reach out. We’re happy to assist!
At Elena Rose Boutique, your satisfaction is our priority. That’s why we offer a 30-Day Money-Back Guarantee. If something isn’t quite right, you can return your items within 30 days — simple and hassle-free. For full details, please visit our Return Policy.
At Elena Rose Boutique, you can choose from several secure payment methods at checkout:
- Credit Cards: Visa, Mastercard
- Apple Pay
- PayPal
All transactions are processed safely and securely during checkout, so you can shop with confidence.
We’re upgrading our operations and moving all inventory to a new, eco-friendly warehouse in Canada. To make this transition seamless, we’re clearing out our current stock with exclusive, limited-time discounts.
This is your chance to shop our bestselling styles at special prices that won’t return once the move is complete. Every piece you order will be shipped directly and handled with care — the same quality you expect, at a fraction of the price.
Don’t wait too long: once the transition is finalized, this sale will end and remaining items will return to their regular price.
Shop now — while supplies last.
30-Day Money-Back Guarantee
Shop with peace of mind at Elena Rose Boutique. If your item doesn’t fit or feel just right, you can return it within 30 days for a full refund — simple and stress-free.
Free CANADA Shipping
We’re happy to offer free standard shipping on all orders — anywhere in Canada.
24/7 Customer Support
Have a question, feedback, or concern about your order? We’re here for you anytime. Our support team is available 24/7 and happy to help whenever you need us.
Secure Payment
Your payment details are always processed securely and fully encrypted. Shop with confidence knowing your information is protected at every step.